Like you, Chelsea Blacker is an agency owner. Since founding BlueGlass in 2012, she has developed a decent level of proficiency in most areas of running her business. Like many young entrepreneurs, she thought she could create a better agency than the ones she had worked at previously. And like most agency owners, she discovered this vision is quite a challenge to deliver on. Hopefully you can learn from some of the mistakes she'll share with you to improve your own business.